A quick summary of what data we collect and why
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Name, email, mobile number | Account Registration & Communication | For the duration of account activity |
| Date of Birth | Age Verification (18+) | For the duration of account activity |
| Payment Information | Transaction Processing | As required by law |
| National ID (NID/Passport) | KYC Verification | 5 Years |
| IP Address & Device Information | Security & Fraud Prevention | 1 Year |
| Betting History | Service Improvement & Auditing | 3 years |
| Cookies & Browsing Data | Site Experience Improvement | Until end of session / 30 days |
Introduction & Scope of Policy
Welcome to Takabet Com. This Privacy Policy ("Policy") provides a complete overview of how your personal information is collected, used, stored, and protected when you use the Takabet Com platform.
Takabet Com believes privacy is a fundamental right. By registering on our platform or using our services, you are deemed to have accepted this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using Takabet Com's services.
This policy applies to the Takabet Com website, mobile app, and all associated digital services. It does not apply to third-party websites or services — please refer to their respective privacy policies for those.
Please note: Takabet Com may update this Privacy Policy at any time. For significant changes, you will be notified via email or an in-platform notification.
What Information We Collect
Takabet Com collects information from you in several ways. This data generally falls into two categories — what you provide directly, and what is collected automatically.
What You Provide Directly
- Registration Details: Full name, email address, mobile number, date of birth, and password.
- Identity Verification Documents: A copy of your National ID (NID), passport, or driving license.
- Payment Information: bKash/Nagad/Rocket number or bank account details (full card numbers are never stored).
- Contact Information: Messages and complaint details submitted to customer support.
- Preference Data: Information about preferred games, sports, and betting categories.
Automatically Collected Data
- Device Information: Device type, operating system, browser version, and screen resolution.
- Network Information: IP address, ISP, and approximate geographic location.
- Usage Data: Time spent on the site, pages visited, and buttons clicked.
- Cookies & Tracking Data: Session cookies, preference cookies, and analytics data.
- Transaction Records: Full details of deposits, withdrawals, and betting history.
Takabet Com will never ask for your password or full payment details via phone call or email. If you receive such a request, treat it as fraudulent.
How Your Information Is Used
Takabet Com uses the information it collects solely for specific, legitimate purposes. Each purpose is clearly outlined below.
Service Operations
To create accounts, verify logins, process payments, and keep betting services running smoothly.
Keeping Your Data Secure
To prevent fraud, money laundering, and unauthorized access.
Legal Compliance
To comply with KYC/AML regulations and meet the requirements of government authorities.
Service Improvement
To analyze user experience and improve Takabet Com's services.
Contact & Support
To send important updates, account notifications, and support-related messages.
Personalized Experience
To recommend relevant games, offers, and bonuses based on your preferences.
Marketing Communications: Takabet Com may send you promotional emails or SMS. You can opt out at any time through your account settings or by clicking the "Unsubscribe" link in any email.
Data Sharing & Third Parties
Takabet Com does not sell your personal data. However, limited information may be shared with trusted third parties under specific circumstances.
When Your Information Is Shared
- Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, Rocket, and banks to complete transactions.
- Identity Verification Services: Documents may be shared with authorized verification providers for the KYC process.
- Law Enforcement: Providing information under a court order or government directive is a legal obligation.
- Technology Partners: Server hosting and cloud service providers are granted limited access under security agreements.
- Analytics Tools: Anonymous data may be sent to analytics services to monitor site performance.
Before sharing your data with any third party, Takabet Com ensures that the recipient has adequate data protection measures in place and is bound by a contract consistent with this policy.
Cookie Policy
The takabet com website uses cookies. Cookies are small text files stored in your browser. They are used to enhance your browsing experience and keep the site functioning properly.
Cookie Type
- Essential Cookies: Required for login sessions, security, and core platform functionality. Disabling these cookies may cause parts of the site to stop working correctly.
- Preference Cookies: Remembers your language preference, theme, and other personalized settings.
- Analytics Cookies: Collects anonymized data to understand which parts of the site are used most.
- Marketing Cookies: Used to show relevant offers. You can turn this off at any time.
You can manage cookies at any time via your browser's Settings > Privacy > Cookies. Note that disabling essential cookies may affect your ability to use certain features.
Your Rights
As a Takabet Com user, you have certain important rights that you can exercise at any time.
- Right to Access: You can find out exactly what information Takabet Com holds about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: You may request that we limit the use of your data under certain circumstances.
- Data Portability: You can request a copy of your data in a standard, portable format.
- Right to Object: You may object to your data being used for marketing purposes.
To exercise any of these rights, email support@takabetcom.com. Takabet Com will respond to your request within 30 business days.
Technical Measures for Data Protection
Takabet Com uses internationally recognized technology to protect your data. Our security framework is multi-layered and continuously updated.
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & DDoS Protection: Servers are protected against external attacks.
- Regular Security Audits: Regular penetration testing conducted by independent security experts.
- Data Backup: Secure and encrypted backup systems.
- Access Controls: Only authorized personnel have access to the data they need.
That said, no online platform can guarantee 100% security. We encourage you to do your part — use a strong password, avoid logging in on public Wi-Fi, and report any suspicious activity to us right away.
Children's Privacy
Takabet Com strictly does not provide services to anyone under 18. We never knowingly collect information from minors. If a minor has registered by mistake and we are notified, that account will be closed and all associated data deleted immediately.
If you become aware that a minor in your household is using Takabet Com, please contact support@takabetcom.com immediately.
Data Retention & Deletion
Takabet Com retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.
- Active Accounts: All data is retained for as long as your account remains active.
- Closed Accounts: Even after account closure, data may be retained for up to 5 years for legal compliance purposes.
- Transaction Records: A minimum of 5 years, as required by financial regulatory authorities.
- Support Message: Up to 2 years after the issue is resolved.
- Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 30 days.
Once the retention period expires, Takabet Com automatically deletes or anonymises your data. You may also request early deletion — however, legal obligations may prevent immediate action in some cases.
Policy Updates & Contact
Takabet Com reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you at least 15 days in advance via your registered email or through the platform.
Continuing to use takabet com after a policy update will be considered your acceptance of the revised terms. We recommend visiting this page regularly to stay informed.
Contact Us
For any questions, requests, or complaints regarding our Privacy Policy, please contact us:
- Email: support@takabetcom.com
- Support Hours: 9:00 AM – 12:00 AM (daily)
- Response Time: Usually within 24–48 hours
Takabet Com takes your privacy seriously. We are committed to applying the highest standards to protect your personal information at all times.